Website Usage Terms & Conditions

Welcome to the Zigtagz website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Zigtagz Limited relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Zigtagz’ or ‘us’ or ‘we’ refers to the licensee of the website whose registered of ce is Zigtagz Limited, 10 Decimus Park, Kingstanding Way, Tunbridge Wells, Kent, England, TN2 3GP . Our company registration number is 11197269 and the company was incorporated under the laws of England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • When you visit this website, or send emails to us, you are communicating with us electronically and we will communicate with you by email or by posting notices on the website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your speci c requirements.
  • If you make a contract with a third party who is named or referred to on this Website, it is your responsibility to ensure that you are happy with that contract and to take legal advice if necessary.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Nothing on this Website is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for those terms and conditions which govern the relationship between us in relation to your use of the Website.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • Zigtagz Limited does not guarantee that this website will be compatible with all hardware and software which you may use.
  • Zigtagz Limited’s privacy policy can be accessed from this link. This privacy policy forms part of these Terms and you should read it carefully.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • This website is operated by Zigtagz Limited from its of ces in England. The formation, existence, construction, performance, validity in all aspects whatsoever of these Terms or any dispute in relation to the services or the materials contained in this Website shall be governed by English law. The English and Welsh courts shall have exclusive jurisdiction to settle any disputes that may arise out of or in connection with these Terms.

Privacy Notice

This privacy notice applies to the way we, Zigtagz Limited, use your personal information related to our provision to you of wireless internet access, website and other services (the “Services”). Zigtagz Limited may use and share the information you provide and other information it holds about you for the purposes set out below.

Cookies Notice

When you create or log in to an account you agree to our privacy and cookies notice. Otherwise, by continuing to use our Services you agree to the use of cookies as described in this notice. For more information, see the section on cookies.

Privacy Notice

The following is information we may hold about you.

Information you have given us, including on our web pages.

Information about our Services you’ve accessed or used.

Information provided by other organisations who have your permission to share information about you.

Information we collect using cookies stored on and collected from your devices. For more information on cookies and how to manage them, please see our section on cookies.

Your IP address (this is a number that identi es a speci c network device on the internet and is needed for your devices to communicate with web pages).

Technical details about your computer or access devices.
The times and dates of your access to and use of our Services. The locations of your access to and use of our Services.

How we may use your information

As well as using your information to provide you with the Services you have asked for and to generally manage your relationship with us and the activity across our network, we may also use your information in the following ways:

We may monitor and improve our Services. We may use it for market research.

We may also need to use it to pass to others so we can keep to any legal or regulatory requirements; to protect or enforce our rights or the rights of any third party; in the detection and prevention of fraud and other crimes; and for the purpose of protecting national security.

We may pass your information to anyone who takes over our business for them to use for the purposes set out in this privacy notice.

We may send you marketing information (this may include communications by post, telephone, email, push noti cations, SMS/ MMS, or other means) about Zigtagz Limited and our business partners’ products and services, events and special offers, including for a reasonable time after you stop being our customer.

We may provide your personal data to site owners of the locations at which you access our Services so that they can contact you about products or services they offer;

We may provide your personal data to specially selected partners so they can contact you about the products or services they offer;

We may pass information about you and your use of the Services, including, but not limited to how you conduct your account to selected third parties (including our advertising partners) to help them deliver adverts relevant to you.

We may provide you with tailored advertising, to make some of the communications and information you see whilst using the internet more relevant to you.

We may receive information from our advertising partners, or other business partners (including our service providers) that helps us (or them) to deliver information relevant to you, understand online activity and generally improve our Services. For example, an advertising partner may provide us with information about you like how you responded to an advert both on our Services, or when using other services, to measure the effectiveness and improve the quality of adverts.

We may use your data or provide your data to our selected partners to provide you with features and services, for example, telling you about products and services available from us or our business partners which may be of interest to you, based on your location. We keep your information until it is no longer useful to provide you services.

We and our advertising partners may provide you with tailored information whilst you use ours and other parties’ services.

Your preferences

Your use of the Services is reliant on you providing us with authorisation for the use of your information as set out in this notice. If you withdraw your authorisation, from us at any time, we will remove access to the Service until you refresh your consent.


You can choose not to receive marketing information and the Services from Zigtagz Limited by writing to us at the registered address of the company as shown in the Terms & Conditions.

You can also choose not to receive marketing information and the Services via the ‘unsubscribe’ link in marketing communications we send you.

Cookies Notice

This cookies notice applies to the way we, Zigtagz Limited, use your personal information. When you create or log in to an account you agree to our privacy and cookies notice.

Otherwise, by continuing to use our wireless internet access, website and other services (the “Services”) you agree to the use of cookies as described in this notice.

You should be aware that when you use our websites, mobile sites, or mobile apps, we may collect information by using ‘cookies’ or other similar technologies.

If you’d like to learn how to manage these cookies and choose what information can be collected, please see our Cookies explained page. Please note that you will not be able to use the full range of our Services if you do not agree to our privacy and cookies notice.

What are cookies, pixels, and similar pieces of information and how do they work?

Cookies are one or more small pieces of information stored as text on your computer or device when you access online information. The cookie is usually stored in your browser. Your browser sends these cookies back to the online page every time you visit the page again, or it sends the cookies to another webpage that recognises the cookie, so each page can recognise you and can then tailor what you see on the screen.

Pixels are small blocks of code that do things like allow another server to measure how many times a webpage is viewed, how long it takes to load; pixels are often used in connection with cookies.

Local storage allows an application or webpage to store data on a person’s computer or other device. A webpage or application can access that stored information and later, read that stored information to provide you with relevant information.

What do you use cookies and similar pieces of information for?

Cookies, pixels and similar pieces of information are an important part of the internet.

They make using webpages much smoother and affect lots of the useful features of websites. There are many different uses for these pieces of information, but the ones we use fall into four main groups.

Cookies and similar pieces of information that are needed to provide the service you have asked for

These are essential so you can move around the website and use its features. Without these, services you’ve asked for can’t be provided. Here are some examples of the purposes of these essential cookies and similar pieces of information.

Positioning information on a smartphone screen, tablet or other screen so that you can see the webpage and use its functionality. Telling us when you are logged into our service.

Keeping you logged in during your visit or enabling you to stream content; without these pieces of information you might have to log in on every page you go to or repeatedly adjust your volume and viewing settings.

When you add something to the online shopping basket, these pieces of information make sure it’s still there when you get to the checkout.

Some are session cookies which make it possible to navigate through the webpages smoothly.

Improving your browsing experience

These pieces of information, often cookies known as ‘functionality’ cookies, allow the application or webpage to remember choices you make, such as your language or region and they provide improved features.

Here are a few examples of just some of the ways that these cookies and similar pieces of information are used to improve your experience on our applications and webpages.

Remembering your preferences and settings, including marketing preferences, such as choosing whether you wish to receive marketing information.

Remembering if you’ve lled in a survey, so you’re not asked to do it again.
Remembering if you’ve been to the application or webpage before.
Restricting the number of times you’re shown a particular advert. This is sometimes called ‘frequency capping’. Showing you information that’s relevant to products or services that you receive.
Giving you access to content provided by social-media sites like Facebook or Twitter.
Showing ‘related article’ links that are relevant to the information you’re looking at.
Remembering an application or web location you’ve entered such as weather forecasts.


We like to keep track of which pages, information, and links are popular and which ones don’t get used so much, to help us keep our information relevant and up to date.

It’s also very useful to be able to identify trends of how people navigate ( nd their way through) our information and when and where ‘error messages’ may originate. We may use analytics technologies to identify when and how you access other webpages and we may share information about this analysis with our partners.

Cookies, often called ‘analytics cookies’ or ‘performance cookies’, and similar pieces of information are used to gather this usage information. The information collected is grouped with the usage information from everyone else. We can then see the overall patterns of usage rather than any one person’s activity. Analytics technologies are used to improve how an application, a website and its pages work.

Our applications, webpages, and websites and communications you get from us also contain small invisible images known as ‘web beacons’ or ‘pixels’. These are used to count the number of times a page or email has been viewed and allow us to measure the effectiveness of the communication.

We also use ‘af liate’ cookies. Some of our web based information will contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is used to tell that other site that you came from one of our sites. That other site may then pay us a small amount for the successful referral. This works using a cookie. For more information, see the Internet Advertising Bureau’s guide about how af liate marketing works.

Showing advertising and marketing that is relevant to your interests

We sell space on some of our information sites to advertising partners. The resulting adverts or space purchased often contains Zigtagz Limited and/or af liate cookies or similar pieces of information. The advertiser uses the browsing information collected from these technologies to:

restrict the number of times you see the same ad (frequency capping); and help show other ads that are relevant to you
while you’re accessing our, or other parties’, information. This information about your browsing activity, may be grouped with information about what is being accessed by other users, into interest groups, and then used to show you advertisements based on those interests.

So how does OBA work? Let’s look at an example. Imagine you visit a webpage about travel. That webpage shows an advert and with that advert you receive a cookie.

Imagine you then visit one of our webpages which has an advert from the same advertiser you saw on the travel webpage. The advertiser will give you a new version of the cookie you received on the travel webpage. The advertiser can then use that cookie to recognise that you’ve previously been to a travel webpage and show you a relevant travel ad.

We also work with our partners to show you adverts that may be of interest to you based on your demographic information (age, gender and where you use our service). We do this by using Zigtagz and/or af liate cookies, pixels or similar pieces of information to identify adverts that may be of interest to you.

Please note we do not have control over the cookies of third parties. These cookies are likely to be analytical/performance cookies or targeting cookies or similar pieces of information.